Call Center

PRODUCTION - 09 February 2023, Thuringia, Gera: A firefighter works in the rescue control center where the emergency calls from eastern Thuringia come in. February 11 of each year is European 112 Day. In 1991, the then member states of the European Union decided that emergency calls should be standardized. Since then, 112 has been the standard emergency number in the EU. Photo: Bodo Schackow/dpa

Handbook for Establishing a Call Center Outsourcing Firm

Here's how to find the right call center for your needs.

by Mughal Ahsan

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