A DoorDash customer took matters into her own hands after no drivers picked up her order. In a viral TikTok video, Shalom (@lom.simply) showcased how she managed to pick up her own Papa John’s order using her Dasher account, an approach that has sparked considerable discussion online.
The video, which has accumulated over 2 million views, begins with Shalom holding a pair of keys and explaining the situation. “POV: When DoorDash took too long to assign a driver for my order, so I logged into my Dasher account to pick up my own order,” she writes in the text overlay.
The clip then transitions to a screenshot of Shalom’s DoorDash driver app. “Me accepting my order on the Dasher app,” the overlay reads. According to the app, Shalom would earn $11.75 per active hour plus tips for picking up the order, though she would still be paying for the food herself.
Shalom’s video continues with a screenshot showing that a Dasher, named Shalom, was assigned to pick up her order from Papa John’s. The video then cuts to Shalom retrieving her pizza from the restaurant and, later, sitting in her car with the pizza. An overlay reads, “Me delivering my order to myself.”
@lom.simply I was hungry and needed that money 😂 #fypage #viral #naijatiktok #nigeriantiktok #relatable #funny
In a subsequent segment, Shalom shows herself adding a $2 tip to her order. “Me giving myself a little tip,” she writes, accompanied by a laughing emoji. She then confirms the order was delivered through the app, rates herself a perfect five stars, and checks off all the qualifiers for excellent service. Finally, she pulls into her garage and enjoys her meal while watching something on her laptop.
Despite the humorous take on self-delivery, some commenters questioned Shalom’s decision to use DoorDash for an order she ultimately picked up herself. One user asked, “So you paid DoorDash a fee to pick up your own food?” Another commenter pointed out that Shalom could have saved money by ordering the food directly for pickup rather than paying the DoorDash service fee.
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Defenders of Shalom’s approach argued that she was trying to stay home and still wanted to retrieve her food without losing her payment. One commenter noted, “She clearly was trying to stay home but she already paid for it—why not go get it and make some of her $$ back?”
Others shared similar experiences where delivering their own food was financially advantageous. One user recounted a promotion in their area that offered $200 for completing five rides, which they used to pick up multiple orders themselves, thus earning extra money in the process.
The discussion highlights a broader issue with food delivery services like DoorDash. Often, customers are charged a “DoorDash Fee” in addition to the cost of their food. This can make orders more expensive compared to purchasing directly from the restaurant. However, there are scenarios where self-delivery could be beneficial, particularly if local promotions or incentives are available, or if one aims to boost their driver ranking on the app.
Ultimately, while Shalom’s video provides a humorous take on a common inconvenience with food delivery services, it also underscores the complexities and potential pitfalls of using such platforms. Whether or not picking up your own DoorDash order is a cost-effective strategy largely depends on individual circumstances and available promotions.
